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We have lots of exciting updates for the Hospitable Tasks App, including ways to quickly update your property to get better review scores! The Inbox and your branding have also been updated to make booking with you a more seamless experience.OperationsView the property’s quality in the Tasks App ‼️You’ll now see a summary of the last 5 guest reviews for each property managed in the Tasks app Your cleaners can take specific actions during your visit to improve guest satisfaction This helps quickly identify areas for improvement to reach a 5-star reviewSee the message count for Tasks at a glance #️⃣You can now easily see the number of messages in a task's chat thread on the task overview page Stay organized and never miss an important update by quickly accessing messages related to a specific taskImproved task assignment for cleaning managers 📢You can now assign a task manager the main role of assigning tasks to other teammates Non-manager teammates can still share tasks as before and m

Hi everyone, another Nest thermostat update 👋Great news - we've now received Google's approval to move into a public pilot for the Nest integration.As part of the approval process, Google tested the integration and approved it for a public pilot.Over the past few weeks we've also been testing with a small group of users and Hospitable employee-hosts, and the results have been very encouraging. We're now ready to expand testing to a much larger group so we can gather more real-world feedback across different setups and continue polishing the experience before a full release.If you'd like to participate in the public pilot, you can apply here:https://hospitable.typeform.com/to/JvsYj0Z8We'll be onboarding users in batches as we monitor performance and feedback.Thank you again to everyone who's been following the progress, sharing feedback, and patiently waiting for Nest support. It's been a long road getting through Google's approval process, and we're excited to finally get the integrat

The Vrbo connection you’ve been waiting for is here, seamlessly letting you quickly and reliably manage your listing! You can even use Hospitable as your payment processor to unlock features like Upsells, chargeback protection, tax remittance, and more. VrboVrbo Partner Connection is live 🚀You can now create or connect your Vrbo listings with our new Vrbo Partner Connection, giving you speedy and reliable control over your listings - Click here to get started Update your listing’s pricing, calendar, photos, policies, and more with Hospitable being your new source of truth You can choose to use Hospitable as your merchant of record for payment processing, unlocking features like Upsells, chargeback protection, and tax remittance You can also choose to connect your Stripe account if your prefer or are outside of the United States, United Kingdom, and Australia Create new Vrbo listings in Hospitable and receive a promotion of 20% off for your first 3 successful bookingsAlterations in the

👋 We'd love your feedback on the Property Overview page in Hospitable. We're exploring ways to improve this page and want to better understand how you actually use it.A few questions:When do you typically visit the Property Overview page? (For example: after connecting a listing, checking something, changing settings, troubleshooting, etc.) What question are you usually trying to answer when you open it? Examples: Is everything connected correctly? Is my property performing well? Do I need to do anything? I need to change a setting. Something else? When you first connected your property to Hospitable, what information would have been most useful to see on this page? Which parts of the current page do you actually use regularly? Is there anything on this page that feels confusing, unnecessary, or in the wrong place? If you could redesign this page, what would you change / what would you make it? As always, screenshots, examples, and brutally honest feedback are incredibly helpful

Blocking dates on the calendar for an owner stay, a maintenance visit, or a long-term guest booked outside of Hospitable? You can now keep your thermostat running as if the property were occupied instead of dropping it into Unoccupied mode.When you block dates on the calendar, you'll see a new toggle: Use Occupied preset for this block. It's off by default.  Turn it on when someone will actually be at the property during the block. Hospitable will keep the Occupied preset active for the whole block, and whoever's there has full control of the thermostat for the duration of the block - no overrides, no fighting the schedule.Leave it off for regular blocks where no one is at the property. Hospitable will manage the thermostat as usual and apply the Unoccupied preset.The toggle only shows up on properties with a linked thermostat, and it applies to that block only meaning it won't change your default thermostat behavior.👉 More detail in the help article: Change Your Property's Availabili

We’re excited to have released a way for your property owners to connect multiple bank accounts through their portal, unlocking seamless owner payouts to different properties! We’ve also improved our property merge and match functionality and made it easier to manage your security deposits.Owner ManagementMultiple bank account management 🏦Owners can now create, edit, and delete multiple bank accounts for their properties Owners can assign properties to bank accounts so they can split their payouts across multiple accounts They can also mark a bank account as their default as a fallback payment method A list of all their bank accounts and associated properties is present in their portal You can learn more about owners adding multiple bank accounts in this detailed help articleOwner statements with larger, easier-to-read text 📑We increased the font size for reservation details, addresses, notes, and totals to make them easier to read No changes were needed to be made to the layout of t

We’ve made some exciting updates to the Hospitable Tasks App, helping you and your teammates collaborate seamlessly and more efficiently! We also made some improvement to the Inbox and added three new integrations. OperationsTeammates can now share tasks with others for support 🧹Your teammates can share access to tasks with others who might be supporting them This is useful for individual cleaners who need occasional help or cleaning companies assigning tasks to their workforce You only need to add primary teammates, not secondary teammates, for task assignment The names of shared teammates will be shown when they send messages, report issues, or upload imagesSee teammate cleanliness review when manually reviewing a guest 🛏Your teammate’s cleanliness review is now visible in the manual guest review form You’ll be able to see the rating, tags, and comments left by your teammate It will pre-fill "Respect of house rules" section based on tags in teammate reviewA more intuitive teammates

Airbnb recently changed to a host-only service fee of 15.5%. To protect your payout, Hospitable automatically made a one-time adjustment to your Hospitable-managed fees, ensuring you still net the same amount after host service fees are deducted.You can change your property fees anytime by navigating to the Property → Pricing → Fees tab.We've also made an important change to how we report guest fees on Owner Statements and Invoices. 🔍 What’s changing Owner Statements will now show net income from cleaning fees, pet fees and other guest fees after host service fees are deducted. (Previously, we showed the gross amount the guest paid.)This paints an accurate picture that’s in alignment with how host service fees are charged — on both the nightly rate and every guest fee. This change ensures that whoever is responsible for paying the host service fee gets the benefit of any increase applied to offset that service fee, so that your owners are not unintentionally charged for both host serv

Hello! Pedro here from the Engineering team 👋We're excited to share that you can now use Hospitable in Dark mode, with a more comfortable and polished experience across the app.You can choose between:Light Dark System (matches your device automatically)The theme picker is available in the sidebar profile menu, mobile menu, and Settings → General. Your preference is saved across sessions, and the correct theme loads immediately.This update includes thoughtful refinements throughout the app, including:Improved tables, forms, and inbox views Better contrast and readability across dark surfaces Smoother overlays, focus states, and loading states Dark-mode-friendly platform icons and mobile navigation Motion settings that respect your OS accessibility preferencesDark mode is currently available as a Beta feature.To enable it:Go to Settings → General Enable Beta features Choose your preferred theme under Appearance   We’d love to hear your feedback. 💜

After our announcement of the Vrbo Partner Connection, we’re exciited to make some quality of live improvement for all our users! We’ve improved Owner Statements, Upsells and even your experience when sifting through the Calendar. Owner StatementsConvert statements to invoices 📑You can now easily convert statements to invoices for owners when you have more expenses than revenue coming in As normal, owners can pay their expenses directly through the Owner PortalPreview commissions during setup 🔍See a real preview reservations while setting up your commission agreements This will help you catch and correct any mistakes before they affect statementsUpsellsCheck-in and checkout upsells show hours ⏰When early check-ins our late checkouts are available, even with a single option, guests will see the hour label and time This is will it easier for your guests to understand their time-based upsell purchaseCalendarToday button on the multi-property calendar 📅You can now easily jump back to th

This impacts hosts who were still using the legacy login connection to Vrbo. If you are already connected via the Chrome extension, no action is required. We’re currently working on an official integration with Vrbo which will resolve these issues permanently. We’re targeting a launch date at the end of March.As of yesterday, Vrbo has closed the login and password authentication method that powered our existing connection. That path no longer works for reauthorization.We have been preparing for this possibility since Thanksgiving 2025. During that period, Vrbo briefly changed their authentication method for several days and then restored it. Because we saw that pattern emerging, we developed and gradually rolled out the Chrome extension as a fallback option. We kept it available while the original connection method continued working for most accounts.In January, new Vrbo accounts could no longer connect using login and password. We updated our product so new connections would use the C

👋 Hello hosts! Pleasure to meet you all. I’m a software engineer here at Hospitable and I’m currently investigating building SMS support into our product for you all but I’m eager to hear your feedback on why this is valuable to you.It feels like the main benefit-add to you all is the ability to push information in a timely manner to guests via SMS. I’m reading previous feedback that this solves a main gripe which is that guests don’t always attend to messages from you in time and so they miss things (such as check-in instructions, directions to the rental).If this is correct then I’m presuming there’s not a need initially for two-way communication via SMS (the guest being able to reply to the automated SMS messages)? We can definitely tackle adding SMS delivery to the Inbox and to automated messages relatively easily if one-way comms is the case.When it comes to SMS, what does that mean for you and your business? Looking forward to hearing your thoughts on this since it will help sha

We’re excited to announce that we finally calculate and remit taxes across America in all 50 states when you use Hospitable as your merchant of record and for your Direct Premium bookings! We have also cleaned up the mobile app and added more functionality to the Hospitable MCP.TaxesCalculate and remit taxes in all 50 states 🏦We can now calculate and remit all necessary taxes in all 50 states with Hospitable as your merchant of record New taxes have been added in California and other states over the past few weeks See the full list of taxes we can calculate and remit in these detailed help articlesMobile AppClearer avatars and sleeker layout 📱Guests without profile photos now have recognizable initials as their avatars The booking platform badge now displays on guest avatars, freeing up more space The Inbox list now reaches the screen edges and the header spacing has been tightened upRedesigned chat for communicating with guests and teammates 💬You’ll now see sender colors, grouped m

We’ve made a lot of updates this week to help make your day-to-day in Hospitable easier, including new and improved navigation, streamlined operations, and a redesigned mobile app! We’re also excited to announce Optimize for Airbnb and have increased the speed for the Inbox to load your messages.AirbnbGet more from your Airbnb listings with Hospitable's optimize feature 🏦We are the first property management software to launch Optimize for Airbnb (O4A) This is a pilot program where Airbnb identifies high-demand dates for your listing and rewards you with a 1% rebate on qualifying stays You can choose which dates within the identified window to offer exclusively on Airbnb, and we take care of automatically blocking them on all other channels and notifying Airbnb There is no manual cleanup needed as unbooked dates will automatically reopen to all channels once the booking window closes This pilot program runs through September with future iterations planned, and is currently rolling out

We’ve released an exciting update to help you continue the conversation with your guests, allowing them to message you directly from the guest portal! You’ll also notice some nice improvements to Hospitable Tasks and three new integrations to explore. Guest PortalGuest messaging and history 💬Your guests can now message you from their portal on all Direct and manual reservations They are also provided with the messaging history to quickly reference your conversations The guest portal chat is available on your guests’ desktop and mobile devicesHospitable TasksTrack task payouts with a new payments tab 💰You can now view all of your task payouts, including the task dates and associated reservations, in a designated tab under the Task Management pageCleaning task status and issues reported in Inbox list view 🚦You’ll now see in-progress and completed cleaning tasks on the listed reservation threads This helps confirm when a cleaning has been completed before your next guest checks in It w

Hey hosts!We're exploring how to surface ​guest reviews​ inside the Owner Portal, and we'd love your input before we get to work.Today, owners can see their dashboard, calendar, and statements — but not the reviews guests leave for stays at their property. We've heard from some of you that owners ask about reviews directly, and we want to understand what a great experience would actually look like ​for you and your owners​.A few questions we'd love your take on:Should owners see all reviews, or a highlight of the best reviews in a time period? Should owners see just public reviews, or also private feedback? Should they see your review replies? Would you prefer this be a part of the Dashboard, or embedded on monthly Statements/Invoices, or entirely separate? Should we notify owners of great reviews? We’d love any and all feedback about how you envision this working! Like all features in the Owner Portal, this will be permission based, so you’ll be able to allow some owners to see review

Exciting updates for hosts using Rental Agreements and our new Hospitable Tasks! We also have a few new integrations to connect with and have made things easier for owners and teammates to log in to their portals.Rental AgreementsClearer rental agreement 🗓Rental agreements will now always display the year for check-in and checkout dates This change ensures legal and insurance compliance if any case comes up The year will also be included in the %check_in% and %check_out% short codes in guest messagingImproved agreement name validation 🪪We now require at least 5 characters and 1 space for guest and signatory names This will improve accuracy and preventing confusion for hosts Error message now clearly states "Full name is required" to encourage guests to use their actual nameOperationsAccept tasks in advance ✅Your teammates can now accept tasks in Hospitable Tasks up to 6 months in advance This will allow for better planning and organization of tasksLonger time-period for task completi

We’ve made it easier than ever to create and assign tasks, coordinate, and pay your teammates for the work they do! They can even access their own app to stay on top of jobs, keep you updated, and set up their payout method. We also have made improvement to the Vrbo Chrome Extension, helping navigate the channel connection. OperationsHospitable Tasks and the teammate app 🪣You can now create tasks for cleanings, turnovers, inspections, maintenance, or anything else your operation needs Simply add clear instructions, checklists, and due dates, so everyone knows what a job done looks like Your teammates can accept or reject requested jobs, then mark work complete in their app You can automatically generate jobs with Task Rules based on check-in and checkout timing, so routine ops happen without manual follow-ups Stay in the know with status updates flowing in real time as tasks move from Ready, In progress, Needs attention, and Completed Teammates can upload photos and updates in the app

Your guests can now download payment receipts and full reservation summaries as PDFs, straight from their guest portal.We’ve completely refreshed the Payments page in the guest portal for Direct hosts where Hospitable processes payments.Until now, the payments section was fairly basic: a static list of upcoming payments with no download options. If a guest needed a receipt for an expense claim, reimbursement, or chargeback evidence, they had to contact you, and you had to dig one out or reach out to us.That’s now sorted.What’s new?A redesigned Payments page showing the reservation total, all upcoming payment terms, and a chronological history of completed payments and refunds Card brand and last 4 digits visible on each payment, including Apple Pay and Google Pay labels Per-payment receipt PDFs available with one click on any completed payment or refund row A reservation summary PDF with: Property and reservation details Full price breakdown Payment history Your cancellation policy

You can now set different minimum and maximum prices by day of the week in Dynamic Pricing — giving you more control over how your rates flex throughout the week.  Many hosts see consistent patterns in demand. Weekends book higher. Midweek can be softer. Until now, your minimum and maximum price limits applied across all days. With this update, you can tailor those limits by weekday.How it worksInside Dynamic Pricing, you can now: Set a minimum price by day of the week Set a maximum price by day of the week Keep your overall strategy intact while fine-tuning weekday and weekend performance For example, you might: Set higher minimums for Friday and Saturday Allow lower minimums midweek to increase occupancy Cap peak nights higher while keeping tighter controls on slower days Dynamic Pricing will continue adjusting nightly rates based on demand, seasonality, and local trends — now within the day-specific ranges you define.Why it mattersThis gives you more precision without adding

Introducing a first for short-term rentals.Hospitable is the first official MCP server from a short-term rental platform.Now you can connect your Hospitable account directly to AI agents, custom apps, and workflows and actually run your business with simple prompts.Send messages. Update settings. Automate operations.All without jumping between tools.Just add the MCP server URL into your AI agent and you are ready to go.For hosts ready to connect, automate, and run their business on their terms.Try it out: https://help.hospitable.com/en/articles/14424057-connect-an-ai-agent-to-hospitable-using-mcp  

We have some great product updates that cover many different areas of the product, including the Tasks App, Auto Reply, MCP, and more! We’ve also made it easier for you to set up your business for your property management operations. Task AppPurchases tied to reservations in the Tasks App 🛍Your team can now clearly see purchases, like early check-ins, late checkouts, welcome baskets, and custom bed configurations We’ve also made upsells translatable for Spanish-speaking teammatesCustomized tasks list view 📋You teammates can now choose between a list view or calendar view for tasks We will save the view for easier access when they login nextAIConfigure your Auto Reply with a header 💬You can now add a header to your Auto Reply messages for a more personalized touch Choose to have a header or footer, letting guests know it is an automated AI replyInboxEasily share custom quote booking links with guests 🔗There’s a new button in the Inbox allowing you to access and copy the custom quote