Welcome

We’ve just released Hospitable Zapier Integration v1.2.0, bringing expanded data support to help you create even more powerful automations and workflows!This update introduces several new fields across key objects — giving you deeper context and more flexibility when building your Zaps. ✨ What’s New Reservation stay_type  smartlock_code  Property New details object with the following fields: space_overview guest_access house_manual other_details additional_rules neighborhood_description getting_around wifi_name

Hi to our Hospitable Community! It is that time again for our traditional monthly TAX NEWS! Hospitable is now collecting and remitting the following taxes for all Direct Premium bookings made on or after October 1, 2025:Oklahoma Oklahoma State Sales Tax Local Sales Tax Kentucky Kentucky Sales Tax Kentucky Transient Room Tax Virginia Virginia Sales Tax Wisconsin Wisconsin Sales Tax Local County Sales Tax If you have a property in these locations and the applicable tax applies to your property for Direct Premium, no action is required on your part—these taxes will be automatically retained and remitted on your behalf.Please note that any other applicable taxes that are not listed or previously communicated will continue to be collected as a pass-through to you. You are responsible for remit

There are some exciting updates to help you create and sell more upsells, collect security deposits, and manage your autopilot cleanings! We've also released a new version of our Zapier integration. UpsellsOffer upsells to guests during check-in tasks 🛒If you have upsells to offer guests, they will now be presented to guests after completing their check-in tasks Guests can purchase upsells on the spot or skip the screen and be directed to the guest portal If you're not offering any upsells, guests will be directed to the guest portal home screen You can learn more about Upsells in this detailed help articleUpsell templates for easy creation 🛍You can easily create upsells with a single click, which includes product descriptions and im

We've released plenty of updates over the past two weeks that we're excited to share! Everything from improvements to upsells, security deposits, owner statements, cleanings, and more! UpsellsUpsell requests are live for all users ✅There's now a setting that allows you to require your approval of the purchase of the upsells you create and offer guests You will receive a notification about a guest wishing to purchase one of your upsells, which you can either approve or deny The guest will be notified of your decision and charged for the upsell if approved You can learn more about upsell requests in this detailed help article You can learn more about Autopilot Cleanings in this detailed help articleCart abandonment email reminders

There are a few Direct updates and a private pilot for Security Deposits that we can't wait for you to try!Security DepositsPrivate pilot is live for Direct Premium hosts 🤌Collect security deposits from your guests for extra booking protection Set the amount you want to collect for your listing's security deposit It's free to use during the pilot, but a 2% fee will be applied to all security deposits after the pilot This will only apply to new Direct bookings during the pilotDirectCustom domains are now available for every user 🌐All users' custom domains have been imported to the new 'Domains' list We're differentiating between external and Hospitable-managed domains External: The domain DNS is managed externally, but we're aware of it Hospitable-managed: We'll manage the DNS for you b

Autopilot cleanings have even gotten smarter! You can now book a cleaner at the last minute and ensure your property is always clean for your next guests! Bad reviews about cleanliness are in the past! OperationsAd-hoc Autopilot Cleanings 🧹If you need a cleaner ASAP for one reason or another, you can now have one ready and at your property the day before needing them Simply go to your calendar, go to the task view, edit the cleaning, and choose the new date you need a cleaner at your property You must make these edits 24 hours before the cleaning task is scheduled to take place We will find a cleaner in the marketplace and send them the details you've already provided for the original cleaner They can still update you before, during, and after the cleaning, and payment will be seamless Learn more about ad-hoc autopilot cleanings in this

This week, there are many high-value updates for you! You can now let property owners schedule their own accommodations, leave notes for your teammates in the Inbox, and get more information about the upsells you're selling. Owner PortalOwners can book stays in their portal 🗓Instead of you manually adding owner stays to the calendar, you can now give owners permission to book a stay in their portal Choose default custom options like adding a cleaning after their stay or providing smart-lock codes to make booking seamless You will be notified when an owner has created their own booking, so you're always up to date Learn more about owners booking their stays in this detailed help articleInboxCreate internal notes to t

We've released some huge updates to your cleaning operations that will put them on autopilot, letting you sit back and relax! There are also improvements to our AI features and Direct bookings. Autopilot CleaningsAutomated cleaning rule tasks ✨Cleaning tasks can now be set to an automatic state on a per-property basis This will automate your messaging, smart locks, finding a cleaner, and live updates, so you don't have to lift a fingerMarketplace for local cleaners 🧽While creating a cleaning rule task, you will now see a list of reputable cleaners in your area who can be ready at any moment These cleaners are vetted and are imported from Cleanster Receive immediate help from Cleanster's support team at (737) 377-2944 if any issues arise with a cleanerDynamically updated and grouped task list 📋The new task

We're delivering you even more control of your dynamic pricing and helping you protect your property with more security deposit functionality! Cleanings have also gotten even smarter, ensuring you always have a clean property. Dynamic PricingMore control with a new advanced setting 🗓You can now add a far future sensitivity setting to adjust your pricing for far-out bookings Set adjustments for bookings made beyond 180, 240, and 330 days in the future Increase or decrease the pricing by a certain percentage for each time frame Learn more about optimizing your dynamic pricing settings in this detailed help articleSecurity DepositsDebit cards are now accepted 💳Guests can submit and pay security deposits

Hey Hospitable Hosts!We’re excited to share that many of our existing partners, whose tools and services you may already use through the Hospitable platform, are now part of the Hospitable Hosts Community!You’ll start seeing their team members join discussions, ready to answer questions, share helpful insights, and support you in navigating their products.Partner team members use a consistent username format (@Company_FirstName) and title, so you can easily tag the right person when you need their attention. Here’s who’s currently in the community:AccompereTony – Founder & CEO (@Accompere_Tony)AlertifyMelissa – Marketing and Partnerships Manager (@Alertify_Melissa)alluraDirectTaivo – CTO  (@alluraDirect_Taivo)BellhoptAlexander – Co-Founder (@Bellhop

We're preparing for an exciting update in the coming week, but in the meantime, we managed to release another great owner's feature! Operations has also gotten a glow-up to prepare for some upcoming features. Owner StaysCreate reservations specifically for owners 📆Mogul users can now add an owner stay to their calendars, just like a manual or Direct booking The owner's information will be filled in the guest details Choose to generate and send a simple confirmation email to the owners Choose to disable the generation of smart lock codes if the owner has access Create the booking with no commission applied and decide whether to schedule a cleaning or allow the owner to clean the property Decide to block the night before check-in and the day of checkout to avoid any overlapping You can learn more about owner stays in this

We're excited to update our Direct functionality, making it easier for you to track your potential guests! Plus, some improvements to help personalize your guest journey. DirectMarketing pixel support for custom sites 👣You can now define your marketing tags in the new "Marketing" tab when you go to the edit Direct site page You will see options to use Google Analytics, Google Tag Manager, and Facebook pixels This allows you to track your guest's journey from first visit to a booked reservation on your Direct siteBrand icon used as favicon by default 🔰When you update your brand settings, we will now use your logo as the tab's favicon rather than the Hospitable logoMore details translated on your Direct site 🔣We will now translate "Other Details" on your site, ensuring your whole customer journey is in the same langu

Our calendar rule-sets continue to be developed, giving you even more control. We've also made some exciting updates to our Kwikset smart lock integration and Copilot functionality! CalendarSecondary user permissions for rule-sets 📆Existing calendar permissions have been repurposed so that you can manage who has access to calendar rule-sets Secondary users can now view and manage (create, update, delete, apply, remove) calendar rule-sets if given access To allow viewing, you need to enable "Calendar: Display Pricing" To allow managing, you must enable "Calendar: Update Pricing" and "Calendar: Update Availability and Minimum Night Stay" You must have both permissions enabled for secondary users to manage calendar rule-setsSmart DevicesKwikset smart locks are live for all users 🔓You can now connect your Kwikset sma