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Hospitable has become the first property management software that allows you to pay your owners right from the platform! We've also made improvements to the guest portal and cleaning tasks. Owner PayoutsPay your owners directly through Hospitable 🏦You can now pay owners directly when publishing statements, with the first payout of each month free and no service fees for the remainder of 2025 You can connect a bank account to your business and track payout statuses in the statements page under Operations Multiple statement payouts can be grouped together, giving you a more affordable option Owners can connect their bank account through their portal to receive payments Owners can also track the status of their payouts directly in their portal You can explore Owner Payouts in this

Hi to our Hospitable Community! It is that time again for our traditional monthly TAX NEWS! Hospitable is now collecting and remitting the following taxes for all Direct Premium bookings made on or after November 1, 2025:Colorado Colorado State Sales Tax Pennsylvania Pennsylvania Hotel Occupancy Tax Local Sales Tax (collected by Pennsylvania State) — Allegheny County and the City of Philadelphia If you have a property in these locations and the applicable tax applies to your property for Direct Premium, no action is required on your part—these taxes will be automatically retained and remitted on your behalf.Please note that any other applicable taxes that are not listed or previously communicated will continue to be collected as a pass-through to you. You are responsible for remitting all pass-through taxes to the appropriate jurisdiction in accordance with local

Fill your calendar and earn more revenue with our new Dynamic Pricing advanced settings! Our Inbox has also been improved to help you organize and stay on top of all your guest conversations. Dynamic PricingLast-minute pricing advanced setting ⏱Dynamic pricing can now take into account last-minute pricing that you can set You have five inputs where you can set the number of days before check-in and the percentage increase or decrease of the pricing This allows you to gradually adjust the price as it approaches the check-in date, giving you the best chance of filling your calendar and increasing revenue This last-minute setting has technically always been enabled in the algorithm, but now you have control over the variables You can learn more about Dynamic Pricing in this

On the previous Town Hall we discussed that Markups will now be applied to all fees instead of applying it only to Base Price. The reason for this change is because platforms (Booking, Airbnb, Direct Premium, VRBO) charge commission from all the fees, not only the base price. As some of you know, I'm currently working on a way for Hosts to be able to manage all their fees from Hospitable and have them synced to all platforms but I wanted to get some feedback from you first: Do you currently have a setup in which your cleaning fees are drastically different between platforms? Spoilers: 

One of our most exciting updates has just arrived, helping you manage all your listings within Hospitable! We've also made helpful updates to your cleaning operations and upsells. Properties and ListingsListing Management is now live for all users 🏘You can now manage your Airbnb, Booking.com, and Direct listings all from within Hospitable Updates made to details, availability, pricing, and booking policies will be pushed to the respective channel The listing menu pages are also updated with tabs for each subcategory, making it easier to navigate You can learn more about Listing Management in this detailed help article Take an interactive tour t

The guest portal is getting a glow-up that helps you collect guests' correct contact information. There are also improvements to help transition to Airbnb's new host-only fee structure and to our ID verification solution. Guest PortalGuests fill in a check-in form task 📋The task asks for basic contact information, including name, email, and phone number It also contains two checkboxes asking guests if their information can be used for stay-related information and/or marketing purposes This will ensure the guest information collected is correct and avoid issues with other guest portal interactions It will appear as the first task for guests to complete and is available for Direct and non-Direct bookings as long as there is another check-in task pending, like a rental agreement You can learn more about the check-in form in this

If you've seen small titles or badges next to someone’s name in the Community, they’re not random. They're part of a lightweight system we use to highlight contributions and give a bit of shape to how people grow within the space.Here’s how it works. Rank: a long-term signal of participationYour ranking is tied to your overall activity and consistency in the Community. It shows up next to your name whenever you post or comment, and is meant to reflect how active and involved you are over time.As you participate more; replying to others, starting discussions, reacting to other hosts’ posts, you’ll see your rank change.Here’s the path:New Member → New Participant → Participating Frequently → Known Participant → Inspiring → Top Contributor → Hospitable HeroNote: We are not publishing the exact criteria on purpose, as the goal is to encourage authentic engagement, not gamed behavior. Badges: recognizin

We’ve just released Hospitable Zapier Integration v1.2.0, bringing expanded data support to help you create even more powerful automations and workflows!This update introduces several new fields across key objects — giving you deeper context and more flexibility when building your Zaps. ✨ What’s New Reservation stay_type  smartlock_code  Property New details object with the following fields: space_overview guest_access house_manual other_details additional_rules neighborhood_description getting_around wifi_name

Hi to our Hospitable Community! It is that time again for our traditional monthly TAX NEWS! Hospitable is now collecting and remitting the following taxes for all Direct Premium bookings made on or after October 1, 2025:Oklahoma Oklahoma State Sales Tax Local Sales Tax Kentucky Kentucky Sales Tax Kentucky Transient Room Tax Virginia Virginia Sales Tax Wisconsin Wisconsin Sales Tax Local County Sales Tax If you have a property in these locations and the applicable tax applies to your property for Direct Premium, no action is required on your part—these taxes will be automatically retained and remitted on your behalf.Please note that any other applicable taxes that are not listed or previously communicated will continue to be collected as a pass-through to you. You are responsible for remit

There are some exciting updates to help you create and sell more upsells, collect security deposits, and manage your autopilot cleanings! We've also released a new version of our Zapier integration. UpsellsOffer upsells to guests during check-in tasks 🛒If you have upsells to offer guests, they will now be presented to guests after completing their check-in tasks Guests can purchase upsells on the spot or skip the screen and be directed to the guest portal If you're not offering any upsells, guests will be directed to the guest portal home screen You can learn more about Upsells in this detailed help articleUpsell templates for easy creation 🛍You can easily create upsells with a single click, which includes product descriptions and im

We've released plenty of updates over the past two weeks that we're excited to share! Everything from improvements to upsells, security deposits, owner statements, cleanings, and more! UpsellsUpsell requests are live for all users ✅There's now a setting that allows you to require your approval of the purchase of the upsells you create and offer guests You will receive a notification about a guest wishing to purchase one of your upsells, which you can either approve or deny The guest will be notified of your decision and charged for the upsell if approved You can learn more about upsell requests in this detailed help article You can learn more about Autopilot Cleanings in this detailed help articleCart abandonment email reminders

There are a few Direct updates and a private pilot for Security Deposits that we can't wait for you to try!Security DepositsPrivate pilot is live for Direct Premium hosts 🤌Collect security deposits from your guests for extra booking protection Set the amount you want to collect for your listing's security deposit It's free to use during the pilot, but a 2% fee will be applied to all security deposits after the pilot This will only apply to new Direct bookings during the pilotDirectCustom domains are now available for every user 🌐All users' custom domains have been imported to the new 'Domains' list We're differentiating between external and Hospitable-managed domains External: The domain DNS is managed externally, but we're aware of it Hospitable-managed: We'll manage the DNS for you b

Autopilot cleanings have even gotten smarter! You can now book a cleaner at the last minute and ensure your property is always clean for your next guests! Bad reviews about cleanliness are in the past! OperationsAd-hoc Autopilot Cleanings 🧹If you need a cleaner ASAP for one reason or another, you can now have one ready and at your property the day before needing them Simply go to your calendar, go to the task view, edit the cleaning, and choose the new date you need a cleaner at your property You must make these edits 24 hours before the cleaning task is scheduled to take place We will find a cleaner in the marketplace and send them the details you've already provided for the original cleaner They can still update you before, during, and after the cleaning, and payment will be seamless Learn more about ad-hoc autopilot cleanings in this

This week, there are many high-value updates for you! You can now let property owners schedule their own accommodations, leave notes for your teammates in the Inbox, and get more information about the upsells you're selling. Owner PortalOwners can book stays in their portal 🗓Instead of you manually adding owner stays to the calendar, you can now give owners permission to book a stay in their portal Choose default custom options like adding a cleaning after their stay or providing smart-lock codes to make booking seamless You will be notified when an owner has created their own booking, so you're always up to date Learn more about owners booking their stays in this detailed help articleInboxCreate internal notes to t

We've released some huge updates to your cleaning operations that will put them on autopilot, letting you sit back and relax! There are also improvements to our AI features and Direct bookings. Autopilot CleaningsAutomated cleaning rule tasks ✨Cleaning tasks can now be set to an automatic state on a per-property basis This will automate your messaging, smart locks, finding a cleaner, and live updates, so you don't have to lift a fingerMarketplace for local cleaners 🧽While creating a cleaning rule task, you will now see a list of reputable cleaners in your area who can be ready at any moment These cleaners are vetted and are imported from Cleanster Receive immediate help from Cleanster's support team at (737) 377-2944 if any issues arise with a cleanerDynamically updated and grouped task list 📋The new task

We're delivering you even more control of your dynamic pricing and helping you protect your property with more security deposit functionality! Cleanings have also gotten even smarter, ensuring you always have a clean property. Dynamic PricingMore control with a new advanced setting 🗓You can now add a far future sensitivity setting to adjust your pricing for far-out bookings Set adjustments for bookings made beyond 180, 240, and 330 days in the future Increase or decrease the pricing by a certain percentage for each time frame Learn more about optimizing your dynamic pricing settings in this detailed help articleSecurity DepositsDebit cards are now accepted 💳Guests can submit and pay security deposits