Hospitable Changelog

You can now invite your cleaners and teammates into Hospitable, track task progress, and pay them directly through the platform.For many hosts, coordinating cleaners and other teammates is one of the most time-consuming parts of running short-term rentals. This update brings task management and payments together in one place, so you no longer need to juggle spreadsheets, messaging threads, and off-platform payment tools.With the new Hospitable Tasks app, teammates can view their assigned jobs, update task progress, and receive payment through Hospitable once work is complete. The Tasks app is a simple web app, so teammates can open it directly from their invite link on any device, with no download required.What this means for youRunning a hosting business means coordinating people, not just calendars. This feature helps you:Keep team operations and payments in one place Reduce back-and-forth messages about job status Give cleaners and teammates a simple place to see and complete their

We have lots of exciting updates for the Hospitable Tasks App, including ways to quickly update your property to get better review scores! The Inbox and your branding have also been updated to make booking with you a more seamless experience.OperationsView the property’s quality in the Tasks App ‼️You’ll now see a summary of the last 5 guest reviews for each property managed in the Tasks app Your cleaners can take specific actions during your visit to improve guest satisfaction This helps quickly identify areas for improvement to reach a 5-star reviewSee the message count for Tasks at a glance #️⃣You can now easily see the number of messages in a task's chat thread on the task overview page Stay organized and never miss an important update by quickly accessing messages related to a specific taskImproved task assignment for cleaning managers 📢You can now assign a task manager the main role of assigning tasks to other teammates Non-manager teammates can still share tasks as before and m

The Vrbo connection you’ve been waiting for is here, seamlessly letting you quickly and reliably manage your listing! You can even use Hospitable as your payment processor to unlock features like Upsells, chargeback protection, tax remittance, and more. VrboVrbo Partner Connection is live 🚀You can now create or connect your Vrbo listings with our new Vrbo Partner Connection, giving you speedy and reliable control over your listings - Click here to get started Update your listing’s pricing, calendar, photos, policies, and more with Hospitable being your new source of truth You can choose to use Hospitable as your merchant of record for payment processing, unlocking features like Upsells, chargeback protection, and tax remittance You can also choose to connect your Stripe account if your prefer or are outside of the United States, United Kingdom, and Australia Create new Vrbo listings in Hospitable and receive a promotion of 20% off for your first 3 successful bookingsAlterations in the

Blocking dates on the calendar for an owner stay, a maintenance visit, or a long-term guest booked outside of Hospitable? You can now keep your thermostat running as if the property were occupied instead of dropping it into Unoccupied mode.When you block dates on the calendar, you'll see a new toggle: Use Occupied preset for this block. It's off by default.  Turn it on when someone will actually be at the property during the block. Hospitable will keep the Occupied preset active for the whole block, and whoever's there has full control of the thermostat for the duration of the block - no overrides, no fighting the schedule.Leave it off for regular blocks where no one is at the property. Hospitable will manage the thermostat as usual and apply the Unoccupied preset.The toggle only shows up on properties with a linked thermostat, and it applies to that block only meaning it won't change your default thermostat behavior.👉 More detail in the help article: Change Your Property's Availabili

We’re excited to have released a way for your property owners to connect multiple bank accounts through their portal, unlocking seamless owner payouts to different properties! We’ve also improved our property merge and match functionality and made it easier to manage your security deposits.Owner ManagementMultiple bank account management 🏦Owners can now create, edit, and delete multiple bank accounts for their properties Owners can assign properties to bank accounts so they can split their payouts across multiple accounts They can also mark a bank account as their default as a fallback payment method A list of all their bank accounts and associated properties is present in their portal You can learn more about owners adding multiple bank accounts in this detailed help articleOwner statements with larger, easier-to-read text 📑We increased the font size for reservation details, addresses, notes, and totals to make them easier to read No changes were needed to be made to the layout of t

We’ve made some exciting updates to the Hospitable Tasks App, helping you and your teammates collaborate seamlessly and more efficiently! We also made some improvement to the Inbox and added three new integrations. OperationsTeammates can now share tasks with others for support 🧹Your teammates can share access to tasks with others who might be supporting them This is useful for individual cleaners who need occasional help or cleaning companies assigning tasks to their workforce You only need to add primary teammates, not secondary teammates, for task assignment The names of shared teammates will be shown when they send messages, report issues, or upload imagesSee teammate cleanliness review when manually reviewing a guest 🛏Your teammate’s cleanliness review is now visible in the manual guest review form You’ll be able to see the rating, tags, and comments left by your teammate It will pre-fill "Respect of house rules" section based on tags in teammate reviewA more intuitive teammates

Airbnb recently changed to a host-only service fee of 15.5%. To protect your payout, Hospitable automatically made a one-time adjustment to your Hospitable-managed fees, ensuring you still net the same amount after host service fees are deducted.You can change your property fees anytime by navigating to the Property → Pricing → Fees tab.We've also made an important change to how we report guest fees on Owner Statements and Invoices. 🔍 What’s changing Owner Statements will now show net income from cleaning fees, pet fees and other guest fees after host service fees are deducted. (Previously, we showed the gross amount the guest paid.)This paints an accurate picture that’s in alignment with how host service fees are charged — on both the nightly rate and every guest fee. This change ensures that whoever is responsible for paying the host service fee gets the benefit of any increase applied to offset that service fee, so that your owners are not unintentionally charged for both host serv

Hello! Pedro here from the Engineering team 👋We're excited to share that you can now use Hospitable in Dark mode, with a more comfortable and polished experience across the app.You can choose between:Light Dark System (matches your device automatically)The theme picker is available in the sidebar profile menu, mobile menu, and Settings → General. Your preference is saved across sessions, and the correct theme loads immediately.This update includes thoughtful refinements throughout the app, including:Improved tables, forms, and inbox views Better contrast and readability across dark surfaces Smoother overlays, focus states, and loading states Dark-mode-friendly platform icons and mobile navigation Motion settings that respect your OS accessibility preferencesDark mode is currently available as a Beta feature.To enable it:Go to Settings → General Enable Beta features Choose your preferred theme under Appearance   We’d love to hear your feedback. 💜

After our announcement of the Vrbo Partner Connection, we’re exciited to make some quality of live improvement for all our users! We’ve improved Owner Statements, Upsells and even your experience when sifting through the Calendar. Owner StatementsConvert statements to invoices 📑You can now easily convert statements to invoices for owners when you have more expenses than revenue coming in As normal, owners can pay their expenses directly through the Owner PortalPreview commissions during setup 🔍See a real preview reservations while setting up your commission agreements This will help you catch and correct any mistakes before they affect statementsUpsellsCheck-in and checkout upsells show hours ⏰When early check-ins our late checkouts are available, even with a single option, guests will see the hour label and time This is will it easier for your guests to understand their time-based upsell purchaseCalendarToday button on the multi-property calendar 📅You can now easily jump back to th

This impacts hosts who were still using the legacy login connection to Vrbo. If you are already connected via the Chrome extension, no action is required. We’re currently working on an official integration with Vrbo which will resolve these issues permanently. We’re targeting a launch date at the end of March.As of yesterday, Vrbo has closed the login and password authentication method that powered our existing connection. That path no longer works for reauthorization.We have been preparing for this possibility since Thanksgiving 2025. During that period, Vrbo briefly changed their authentication method for several days and then restored it. Because we saw that pattern emerging, we developed and gradually rolled out the Chrome extension as a fallback option. We kept it available while the original connection method continued working for most accounts.In January, new Vrbo accounts could no longer connect using login and password. We updated our product so new connections would use the C

We’re excited to announce that we finally calculate and remit taxes across America in all 50 states when you use Hospitable as your merchant of record and for your Direct Premium bookings! We have also cleaned up the mobile app and added more functionality to the Hospitable MCP.TaxesCalculate and remit taxes in all 50 states 🏦We can now calculate and remit all necessary taxes in all 50 states with Hospitable as your merchant of record New taxes have been added in California and other states over the past few weeks See the full list of taxes we can calculate and remit in these detailed help articlesMobile AppClearer avatars and sleeker layout 📱Guests without profile photos now have recognizable initials as their avatars The booking platform badge now displays on guest avatars, freeing up more space The Inbox list now reaches the screen edges and the header spacing has been tightened upRedesigned chat for communicating with guests and teammates 💬You’ll now see sender colors, grouped m

We’ve made a lot of updates this week to help make your day-to-day in Hospitable easier, including new and improved navigation, streamlined operations, and a redesigned mobile app! We’re also excited to announce Optimize for Airbnb and have increased the speed for the Inbox to load your messages.AirbnbGet more from your Airbnb listings with Hospitable's optimize feature 🏦We are the first property management software to launch Optimize for Airbnb (O4A) This is a pilot program where Airbnb identifies high-demand dates for your listing and rewards you with a 1% rebate on qualifying stays You can choose which dates within the identified window to offer exclusively on Airbnb, and we take care of automatically blocking them on all other channels and notifying Airbnb There is no manual cleanup needed as unbooked dates will automatically reopen to all channels once the booking window closes This pilot program runs through September with future iterations planned, and is currently rolling out

We’ve released an exciting update to help you continue the conversation with your guests, allowing them to message you directly from the guest portal! You’ll also notice some nice improvements to Hospitable Tasks and three new integrations to explore. Guest PortalGuest messaging and history 💬Your guests can now message you from their portal on all Direct and manual reservations They are also provided with the messaging history to quickly reference your conversations The guest portal chat is available on your guests’ desktop and mobile devicesHospitable TasksTrack task payouts with a new payments tab 💰You can now view all of your task payouts, including the task dates and associated reservations, in a designated tab under the Task Management pageCleaning task status and issues reported in Inbox list view 🚦You’ll now see in-progress and completed cleaning tasks on the listed reservation threads This helps confirm when a cleaning has been completed before your next guest checks in It w

Exciting updates for hosts using Rental Agreements and our new Hospitable Tasks! We also have a few new integrations to connect with and have made things easier for owners and teammates to log in to their portals.Rental AgreementsClearer rental agreement 🗓Rental agreements will now always display the year for check-in and checkout dates This change ensures legal and insurance compliance if any case comes up The year will also be included in the %check_in% and %check_out% short codes in guest messagingImproved agreement name validation 🪪We now require at least 5 characters and 1 space for guest and signatory names This will improve accuracy and preventing confusion for hosts Error message now clearly states "Full name is required" to encourage guests to use their actual nameOperationsAccept tasks in advance ✅Your teammates can now accept tasks in Hospitable Tasks up to 6 months in advance This will allow for better planning and organization of tasksLonger time-period for task completi

We’ve made it easier than ever to create and assign tasks, coordinate, and pay your teammates for the work they do! They can even access their own app to stay on top of jobs, keep you updated, and set up their payout method. We also have made improvement to the Vrbo Chrome Extension, helping navigate the channel connection. OperationsHospitable Tasks and the teammate app 🪣You can now create tasks for cleanings, turnovers, inspections, maintenance, or anything else your operation needs Simply add clear instructions, checklists, and due dates, so everyone knows what a job done looks like Your teammates can accept or reject requested jobs, then mark work complete in their app You can automatically generate jobs with Task Rules based on check-in and checkout timing, so routine ops happen without manual follow-ups Stay in the know with status updates flowing in real time as tasks move from Ready, In progress, Needs attention, and Completed Teammates can upload photos and updates in the app

Your guests can now download payment receipts and full reservation summaries as PDFs, straight from their guest portal.We’ve completely refreshed the Payments page in the guest portal for Direct hosts where Hospitable processes payments.Until now, the payments section was fairly basic: a static list of upcoming payments with no download options. If a guest needed a receipt for an expense claim, reimbursement, or chargeback evidence, they had to contact you, and you had to dig one out or reach out to us.That’s now sorted.What’s new?A redesigned Payments page showing the reservation total, all upcoming payment terms, and a chronological history of completed payments and refunds Card brand and last 4 digits visible on each payment, including Apple Pay and Google Pay labels Per-payment receipt PDFs available with one click on any completed payment or refund row A reservation summary PDF with: Property and reservation details Full price breakdown Payment history Your cancellation policy

Hello!We're excited to be the first global property management software to launch Optimize for Airbnb, a new pilot program from Airbnb designed to help drive more bookings from Airbnb guests in high demand dates. Optimize for Airbnb is currently only available to select hosts - you will have received an email today if you are eligible. How it worksReview Opportunities for your eligible properties in Hospitable. Activate some or all of your Opportunity dates (you can adjust them, too). During the booking window for your selected dates, your listing is bookable exclusively on Airbnb and Direct Hospitable automatically re-opens any unbooked dates to all channels at the end of the selected Opportunity's booking window.Airbnb is offering a 1% rebate to hosts on qualifying stays through September as part of the initial pilot. Based on your feedback and the success of this pilot, we will be reviewing future iterations of this program with Airbnb with the intention to bring you more demand and

Introducing a first for short-term rentals.Hospitable is the first official MCP server from a short-term rental platform.Now you can connect your Hospitable account directly to AI agents, custom apps, and workflows and actually run your business with simple prompts.Send messages. Update settings. Automate operations.All without jumping between tools.Just add the MCP server URL into your AI agent and you are ready to go.For hosts ready to connect, automate, and run their business on their terms.Try it out: https://help.hospitable.com/en/articles/14424057-connect-an-ai-agent-to-hospitable-using-mcp  

We have some great product updates that cover many different areas of the product, including the Tasks App, Auto Reply, MCP, and more! We’ve also made it easier for you to set up your business for your property management operations. Task AppPurchases tied to reservations in the Tasks App 🛍Your team can now clearly see purchases, like early check-ins, late checkouts, welcome baskets, and custom bed configurations We’ve also made upsells translatable for Spanish-speaking teammatesCustomized tasks list view 📋You teammates can now choose between a list view or calendar view for tasks We will save the view for easier access when they login nextAIConfigure your Auto Reply with a header 💬You can now add a header to your Auto Reply messages for a more personalized touch Choose to have a header or footer, letting guests know it is an automated AI replyInboxEasily share custom quote booking links with guests 🔗There’s a new button in the Inbox allowing you to access and copy the custom quote

You can now control when teammates get paid and which bank account funds each task, making it easier to manage cash flow, owners, and service fees.We’ve introduced payment scheduling for Hospitable Tasks, along with support for multiple bank accounts, so you have much more flexibility in how payouts are handled.What’s newPayment scheduling is available on Host, Professional, and Mogul plans. Essentials customers continue to pay teammates per task.1. Choose when teammates get paidInstead of paying after every task, you can now set a schedule per teammate:Per task (default) Weekly (choose a day) Every two weeks (choose a day) Monthly (1st or 5th)This helps you group payouts and better align them with your operations.Go to Operations → Teammates and open the teammate you want to update.You can also view upcoming teammate payouts by going to Operations → Task management → Payments 2. Use multiple bank accounts for tasksYou can now connect more than one bank account and decide which one fun

We had a fantastic company retreat this week, where we grew as a team and feel even more accountable to deliver a fantastic product to you! And we didn’t slow down on shipping either as we introduced a number of new integrations to help automate your workflows.IntegrationsTruviWe’ve added an integrations page for TruviAllstay.aiWe’ve added an integrations page for Allstay.aiBellhoptWe’ve added an integrations page for BellhoptCohostIQWe’ve added an integrations page for CohostIQSTR DeskWe’ve added an integrations page for STR DeskYadaWe’ve added an integrations page for Yada